Property Management FAQs: Answers to Common Questions

We provide our services in the Counties of Orange, Los Angeles, Riverside, and San Benardino. If your property is located elsewhere in California, please don't hesitate to reach out to us, and we'll explore whether we can assist you.

Most homes lease within 21 days under our Fast-Track Program (market-priced, pet/showing friendly).

We offer competitive rates based on the specific property type, services, and needs of our clients. Our pricing ensures flexibility, with management fees applied only when a tenant is paying rent, and no charges for vacant properties.

Management fees are automatically deducted from your monthly rental payments. Once your tenant pays rent, we will deduct your set monthly fee, and the remainder will be deposited into your account shortly after.

All property owners receive their monthly statement on the 10th of each month or the following business day if the 10th falls on a weekend or holiday.

As per state and federal law, we require property owner's SSN for tax and reporting purposes.

You can expect your owner's disbursement by the 10th of every month, provided the rent is received on time. We aim to distribute rent as quickly as possible, and it may arrive sooner if your tenant pays before the first of the month. Delays may occur if rent is paid late or due to bank holidays

We first reach out to the tenant to understand the issue and discuss payment plans. If necessary, we serve a 3-day notice to pay rent or quit, and if the situation escalates, we initiate the eviction process while working with the tenant to regain possession of the property.

We determine the rent amount by analyzing comparable properties in the area, including those currently available and recently closed, taking into account size and amenities.

Yes, we handle all evictions in properties we manage and we oversee the entire process, from posting notices to lockout.

No, there's no need to make the $1,000 owner contribution when signing the management agreement. We deduct it from the first month's rent once your property is rented. If your property requires renovation before it's rent-ready, we may request the contribution in advance.

We can all types of real estate, from studios to mansions, apartment buildings and entire apartment complex's.

We employ a comprehensive marketing approach, syndicating your property on over 30+ rental sites, including Zillow, Trulia, Apartments.com, and our website. Our professional photographer showcases your property, and we offer flexible viewing schedules. We also digitally stage the living space and provide property tour videos for remote renters.

On average, it takes us 14 days to secure a qualified tenant, but the timeframe can vary based on factors such as location, property type, and market conditions.

Yes, as the owner, you have the final say in approving or denying tenant applications. While we provide advice and recommendations, the ultimate decision is yours.

Yes, you can, but for certain repairs, we recommend using licensed or qualified vendors.

Our comprehensive screening process includes criminal, eviction, and credit history checks, as well as verification of rental and employment history. Tenants must provide bank statements, pay stubs, and a government-issued ID. Our qualifications for all properties can be found on our website.

At Axe Property Management, we prioritize taking the stress out of property ownership. You can expect to hear from your property manager whenever there is a maintenance issue that exceeds your contract repair threshold or if your property is vacant for either a remodel or leasing. Additionally, your property manager or leasing agent will provide weekly updates and recommendations. Feel free to reach out whenever you have questions or concerns.

No, we don't require owners to use our vendors. While we offer preferred vendors with competitive pricing, we're happy to work with your preferred vendors.

No, we do not charge any fees while your property is vacant. Our management fee is deducted from the first month's rental payment once a tenant is placed.

​

Yes, it's written into the lease that you can make necessary repairs, and tenants must allow it. They may be held liable for damages caused by delaying repairs.

Income & employment verification, credit/criminal/eviction history, and landlord references.

24/7 coordination with vetted vendors, owner approval thresholds, and detailed work order records.

A property management company handles the day-to-day operations of your rental, including marketing, tenant screening, rent collection, and maintenance coordination.

Fees vary based on location and services, but most landlords find that hiring a property management company saves time and increases returns through professional oversight.

We combine local expertise, transparent pricing, and a commitment to maximizing your property’s value while providing exceptional tenant experiences.